Amazon Australia Site Met Some Problems in Trial Operation
After the trial operation last Thursday, Amazon Australia has made sellers in trouble as the retail giant was busy repairing technical problems.
November 23, Amazon notified many sellers "ready to receive orders," the Australian site will begin trial operation.
But a week later, some sellers said they ran into many problems, including the fact that the products uploaded on trial day showed "inactive" status. Amazon is more "complicated" than the eBay system.
Angus Kidman, Finder's technical expert and editor-in-chief, said he knows Amazon has identified "a few issues that are being fixed."
The gift shop Yellow Octopus, one of the shops selected for trial operation, said the process "did not go well." Matt Lawry, marketing manager at Yellow Octopus, said only 8 kinda of products are posted successfully, such as T-shirts and books, but most were inactive since last week's posting.
"We tried to publish as many products as possible in every Amazon category, but the process was cumbersome," he said. "When the database is updated, some inactive products inadvertently become active, do not know if this is a platform has technical problems."
Lawry said her company is also selling products on eBay, eBay's system of publishing products is a lot simpler. Publishing products in the Amazon category is complicated because "everything is separate." "We are serious about adapting to the Amazon's work model. It's a lot of work, but the platform is a little bit anomalous. We are thrilled to have the Australian station open but we do not know when it will be officially operational.
Costumes.com.au Sellers said they ran 1,000 products in Australia including clothing, party supplies and Christmas products. Nathan Huppatz, the site's co-founder, said all sellers are being told by Amazon to be ready to sell in less than six weeks at a time. "I can not get an exact response whenever I want to ask when my site is launched," he said. "I talked to many other sellers and most of them said they are spending time researching how to publish their products and manage their inventory." "Amazon is a highly technical platform focused on data, harder than eBay." After notifying operators In the email, Amazon Australia said it would provide sellers with regularly updated emails, but as of now the sellers have not received any contact from Australia. PR team nor to the media any response.
If you need an Amazon assisstant, Please log in SellerSpirit.