1.Exclusive private model of the unique product is the best choice;
The reaon why Amazon allows sellers to sell other sellers' products is that many seller may have the same product to sell on the platform and avoid the same information to be shown on Amazon repeatly.
The ideal of the platform is good, but it is bad for some sellers.
In order to reduce the possibility of being hijacked, the best choice is that your product is unique all over the world. However, private model means that the initial investment, product development costs high, and high risk are not realistic for most sellers. in this case, the seller can focus on the product differentiation, you can adopt an exclusive Logo, or collacated with exclusive accessories according to the actual product and application scenarios set. Of course, you can also considering make the product color and style differentiation. In short, all of these behaviors are designed to let own products are different with others, so as to form your own uniqueness.
2.Encountered with the hijacker, contact the seller is the first step to take;
Encountered with the hijacker, the first is to analyze the situation, contact with the seller by sending e-mail warning. Your warning email should be reasonable, but not too elegant.
Some hijacker sell your product because of error judgement, they will automatically retreat after the receipt of the warning message. While some continue to sell with a lucky hope, as long as you speak in a sincere but sever tone, they will consider their account security and no longer hijacher your product. of course, you may encounter some rogue and rascally sellers who ignore your warning. You can refer to the following several ways to deal with for this situation.
Some readers ask whether there is a warning template, I must say, basically not. Although the template e-mail can help us save trouble, but often lack of pertinence and persuasion. It is recommended that the seller write your own effective mail from the real scenario.
3.If the warning is invalid, the seller can deal it with Test Buy;
If the warning email is invalid and the seller has someone in the United States who can assist him or her, he can make a test purchase through Test Buy and complain about the authenticity of the product from the hijacker according to the received product.
Of course, this method takes a long time, once you face the tactful and cunning seller, they will buy the same product in your store and then shipped to you, which will make this method lapse.
In short, Test Buy's method is not the best choice with little success.
4.If you have done the GCID brand, you can directly appeal to the Amazon customer service;
For the GCID brand record seller, when encounter with the hijacker you can directly appeal to the Amazon customer service. Of course, for the complaint process, you need to provide detailed information of hajackering, including the seller ID and own brand Serial Number and so on.
Many sellers' complaints did not get Amazon's response, often because of inaccurate or unclear information provided by their own, Amazon's customer service did not clearly understand your complaint situation.
For the owner of the brand (which has got the R word trademark certificate), the seller may wish to complain through the front desk, the specific entrance is as follows:
Serial Number is the most important content of the entire report, do not fill wrong. If the information is accurate, clearly expressed, Amazon usually will handle it in about three days, is an effective way to complain.
5.By sending lawyers letters, deterrence and rapid drive
If, unfortunately, the seller's trademark has not yet got the R certificate, or did not make a record, or did the record but Amazon customer service did not delete the seller hijacker as you intended, this time, the seller can use the method of sending a lawyer's letter to drive the hijacker.
Specifically, the seller can directly use a third-party account, through the Ask a question button to send a lawyer letter to the hijacker(preferably true, you can also find your own model to send), though the hijacker can not identify it is true or fake, but taking into account their own interests, they will choose to give up.
6.For the hijacker who hijackes your product with a malicious large quantities, directly appeal it as a fraud account.
For a considerable number of malicious accounts now are hijackering other's products, their accounts often sell thousands of listings, and the product price is ultra-cheap. In the face of such a fraud account, the seller can directly complain it as fraud Account, you can send Amazon customer service at the same time, also sent a complaint to Jeff, Amazon is not stupid, for this account, Amazon will generally close quickly.
These methods are the current response to the more effective way to sell, the seller can be combined with their own situation, targeted access.