Recently, many Amazon users have received a fraudulent e-mail which claiming to be sent by Amazon. Fraudulent mail is characterized by its use of the Amazon logo, and even social platform icons, and elaborate, it seems official. But its purpose is to lure users to give personal information and visit malicious websites.
The Better Business Bureau first found the message is a fake and fraudulent mail. E-mail said that Amazon can not confirm the user's personal information, including identity, payment information or address, and so require users to click the link to update the information. Although the email looks like Amazon, users do not click on the link.
Instead of going to an Amazon website, the link will go to a third-party website and may invade the user's computer through malware to steal sensitive data. Action Fraud also noticed the scam and advised users to log in directly to the Amazon site instead of taking the risk of opening dangerous emails. Amazon said: "The platform will never require users to provide personal information via email, and will never require users to update the payment information through the link.On the contrary, we will provide on the Amazon.co.uk website on how to verify account information (including payment options) . "Amazon said it will also not require users to provide national social security numbers, bank account information, credit card numbers, PIN or credit card security codes, maternal pre-marital names or other information to authenticate information, or by e-mail to modify Amazon account password.
What happens after the Amazon account is hijackered?
Rene Lynn from McKinney in the United States received nearly 250 emails from Amazon, it started to feel awkward. Lynn said: "I noticed that my account started selling and selling on Amazon, which was not me at all, I did not sell anything on Amazon." After she logged in to the Amazon account and found that there was a seller page under her account, And there are dozens of products for sale. Lynn later contacted the Amazon, Amazon said within 24 hours will contact her again, but not. With the constant influx of email, she began to realize she might be the victim of fraud.
How does mail fraud work?
First of all, hackers steal user Amazon account login information and take over the account. The hacker then adds a seller account and changes bank account information. After that,hackers will promote and sell non-existent products, collect funds. The process involved two victims: the original account holder and Amazon consumers who did not receive the product. Lynn's account was not only abused, but Amazon also charged her with a $ 240 seller fee. Amazon declined to comment, but said it would coordinate directly with Lynn. Later Lynn's seller account was canceled, Amazon also returned Lynn240 dollars seller fee. Lynn said Amazon informed her that the customer did buy the product that appeared on her account, but the company has given all the money to the consumer.
Here are some additional protections if you have an Amazon account:
• Changing your password frequently
• Setting up 2-step verification for all your Amazon accounts so that your phone receives a security code when you log in
• Beware of third-party sellers. Check the seller's comments and pay attention to the price, if too cheap, then there may be a fraud;