Amazon sellers choose and create listing hard to do online business. However, buyers have not come, Amazon mail comes firstly to tell you that listing is blocked. Sometimes there is no problem with the sales of orders yesterday. when you wake up, you find your listing be blocked suddenly. the busy season is getting closer and closer. you can't do so many tricks. Sellers in the pre – selection, selection of key words, pictures and other process have to obey violations of Amazon's onerous provisions. and after the product, there are more factors will cause the listing to be blocked, generally speaking, as long as not infringement complaints, most of the account could be retureed, just need to find specific reasons. There may be several reasons cause your listing blocked on Amazon:
1. the product is actually different from the description: the most common thing is that the buyer makes a complaint on the basis of what he received, and one of the other things is the safety of the product. everyone knows Amazon's temper, no matter whether the buyer complains is true or false, it looks like a problem.
2. infregement: to sell someone else's listing or use something else of other seller's listing result to a complaint.
3. shopping experience is poor: the shopping experience is divided into pre – sales and after – sales situations, which refers to the frequent cancellation of the goods by the seller after the user orders, which brings a bad shopping experience to the users. In short, listing is frozen because of complaints from others.
The blocked listing resolution process:
carefully reads the Amazon email, which will tell you the type of complaint and the way your appeal, and you can find the source of the problem based on the complaint. Of course, not necessarily all the complaints are the same, so the solution is not uniform. So you have to write appeal according to the actual situation, but some details should be noted.
① the complaints submitted to Amazon must be quick, let them see you are willing to cooperate and you have already dealt with problems. If there is any objection to the cause of the complaint or if you really want to find out where the problem is, go and to see review if it can find a similar place, maybe that's where the problem is.
② in the process of the complaint, the attitude should be good, and actively admit the mistakes made by yourself, but if you have no mistakes, you should keep the correct attitude, especially the reason for the complaint is only because of some small things. In any case, there are many articles that allow Amazon sellers to avoid a lot of problems, wait until listing is blocked or shut down, or start solving the future of the future.